Refund Policy:
At JOMART VISION We strive for client satisfaction because we want to create raving fans. If you are unhappy with our services within the first 30 days of the contract, we will provide a full refund.
Exceptions:
- Refunds may not be available for work already completed or exceeded project scope due to client-provided information.
- Customised deliverables or strategy documents are non-refundable.
- We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.
- No payment will be refunded once the client approves mock-up designs and we move into the development phase of the project.
Cancellations:
Clients can cancel services with written notice. Any work completed before cancellation will be invoiced.
Dispute Resolution:
We are committed to resolving any concerns. Please contact us if you have any questions or issues with our services.
